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Truth Seeker
Posts: 1
Registered: ‎12-01-2016
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HELP! I need to cancel my order

Hello

 

This is Jenny Mae Villamonte. I need to cancel my order because I wont be there to receive it on the day of delivery.

It says I should have it on December 5 but it changed to December 6, which is my flight day. I need that item for my trip.

If i cant have before December 6 then it is better to cancel it, and I will buy it in the store.

 

Please Help me.

 

Thank you

 

Jenny

Legendary Hero of the Universe
Posts: 1,310
Registered: ‎03-28-2015
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Re: HELP! I need to cancel my order

Has it already been shipped? Is it an item that is coming with Canada post? If so there is no way to cancel as it is already on its way

 

If its a large item like a TV or Appliance that is set for special delivery then you can call customer service and see if they can cancel or change the delivery