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Truth Seeker
Posts: 1
Registered: ‎05-16-2015
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Follow up complaint for unauthorized transaction on best buy card

Earlier i complained about my best buy card with two unauthorized transactions. I was trying to follow up but they cant find my profile or my name. I am still paying thru desjardins every month and still no feedback. Mr. John joyal of best buy told me that definitely they will reimburse me but til now i havent heard from any of them. Im so furious right now because im still paying something that i didnt buy! Can someone look through this matter? If it can happen to me then it can happen to anyone.
Community Manager
Posts: 1,192
Registered: ‎01-18-2016
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Re: Follow up complaint for unauthorized transaction on best buy card

Hi @Sugarrgracia,

 

I have sent you a private message, please check your inbox above and reply back with the requested information. I would like to escalate this to our Customer Experience team and have them contact you.

 

Thank you,

BBYBilly
Community Coordinator
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