Future Shop
Weekly Flyer My Account My Account My Account

Cell Phones

Reply
Visitor
maverick2041
Posts: 2
Registered: 08-25-2010
0
Accepted Solution

PEP exchange across carriers

Hi there,

 

I've recently been experiencing quite a few problems with my phone.  I have PEP on it.  At the same time I am currently signed with a carrier I no longer wish to continue service with.  Would it be possible to exchange my phone for the same/similar phone on another carrier?  That way I can just call them up and have them start my account and activate their SIM in the phone.

 

Thanks!

Contributor
Zigtorious
Posts: 42
Registered: 08-15-2009
Job Title: Product Expert
Store: Hamilton
Location: Hamilton, ON
0

Re: PEP exchange across carriers

Hi Maverick!

 

Short answer: Yes! You'd still have to go through the PEP exchange process but instead of taking the same phone just let them know you'd want to pick up another phone with a different carrier. The only thing I can see happening is if you do pick up a phone that's a little more expensive than your current one then you might have to pay the difference. Aside from that, as long as there's something wrong with your phone (and no physical/water damage) you should be able to exchange it no problem!

Ziggy
Futureshop Ancaster #77
Work Phone: iPhone 4
Play Phone: Nexus S
Visitor
yiyasu2002
Posts: 4
Registered: 04-26-2011
0

Re: PEP exchange across carriers

Hi,

 

But don't you have to pay 400 dollars if you want to cancel your service before it ends with a particular carrier?