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Visitor
rainycity
Posts: 9
Registered: 08-09-2010
0

PEP for iPhone- Are Battery Issues covered

Does the product exchange plan for an iphone cover dead batteries? If the phone doesn't even start up can it still be covered under the plan?

Contributor
Bazaz
Posts: 5
Registered: 11-01-2011
Job Title: Product Expert
Store: Edmonton North
Location: Edmonton, AB
0

Re: PEP for iPhone- Are Battery Issues covered

Yes, only one time.

Exalted Expert / Community Ambassador
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Expert (Cell Phones)
XL
Posts: 2,651
Registered: 08-12-2008
0

Re: PEP for iPhone- Are Battery Issues covered

How much is a iPhone PEP?

You might to compare the savings to a phone that allows you to swap a battery yourself for the cost of a good dinner.
Contributor
Bazaz
Posts: 5
Registered: 11-01-2011
Job Title: Product Expert
Store: Edmonton North
Location: Edmonton, AB
0

Re: PEP for iPhone- Are Battery Issues covered

iPhone PEP is $12.99 a month.

Since we cannot physically replace the battery for you, you will recieve a new iPhone of equal value after we check your battery has actually died. Like I said on the first post, PEP will only cover a battery exchange ONCE.