09-09-2012 05:11 AM
09-12-2012 04:00 PM - edited 09-12-2012 04:01 PM
If the phone works and is just dirty, I would just get a moist (not damp) tissue and just give it a wipe. For more stubburn stains, I would use the tinniest drop of WD-40 on the tissue (test in a corner first to avoid making a bigger problem).
09-14-2012 02:34 PM
I have a question about this as well.
It appears my charger connector water sensor has been triggered but that my headphone jack one has not (as far as I can see). The phone still works perfectly (I've had it for a year) and I have the PEP. Just wondering how this would affect me in the future if something does indeed go wrong with the phone? Am I now paying the $14.68/month for nothing? If I go back to the store with a problem will they automatically refuse to fix it because one of my sensors is triggered even though the phone has never had an issue?
I also had a question about how the battery testing procedure works. When I originally bought the phone the sales person said that when the phones charge wasn't holding for as long I would automatically get a replacement and that they did not do in store tests for this, because they couldn't. However, when I mentioned it to a sales rep today - they said that Future Shop holds the phone for 8 hours and compares it to Apple Specs. Just wondering if you could give me more information on this and what happens during that 8 hours, considering if the phone is just sitting there it's not getting the same use that it would during the day with me - therefore, not the same effect on the battery.
Hoping someone can give me some insight into these things...
09-14-2012 05:58 PM
There's been some media coverage about these sensors voiding warranties from low temperature, humidity, and sweat.
09-17-2012 11:49 AM
If you phones water damage sensors are saying water damage it could be a problem, if not you'll have no problem in the future if you have a different problem. Don't think you can cancel your pep though.