Cell Phones

[kangaroo12]

My mom recently accidentally got some coffee on her smart phone, everything works great except there is a spot on the screen now, its spotty light and brown in appearance, now she has the extended warranty pep warranty, wil future shop do anything for her? Or should she just cancel the warranty as nothing will be honoured now with this damage?

Thanks!

[kangaroo12]

Any help/advice would be appreciated!

[mtrump]

I am pretty sure that extended warranty will not cover liquid damages. 

[XL]

If the phone works and is just dirty, I would just get a moist (not damp) tissue and just give it a wipe.  For more stubburn stains, I would use the tinniest drop of WD-40 on the tissue (test in a corner first to avoid making a bigger problem).

[nab872]

I have a question about this as well. 

It appears my charger connector water sensor has been triggered but that my headphone jack one has not (as far as I can see). The phone still works perfectly (I've had it for a year) and I have the PEP. Just wondering how this would affect me in the future if something does indeed go wrong with the phone? Am I now paying the $14.68/month for nothing? If I go back to the store with a problem will they automatically refuse to fix it because one of my sensors is triggered even though the phone has never had an issue?

I also had a question about how the battery testing procedure works. When I originally bought the phone the sales person said that when the phones charge wasn't holding for as long I would automatically get a replacement and that they did not do in store tests for this, because they couldn't. However, when I mentioned it to a sales rep today - they said that Future Shop holds the phone for 8 hours and compares it to Apple Specs. Just wondering if you could give me more information on this and what happens during that 8 hours, considering if the phone is just sitting there it's not getting the same use that it would during the day with me - therefore, not the same effect on the battery. 

Hoping someone can give me some insight into these things...

Thanks. 

[XL]

There's been some media coverage about these sensors voiding warranties from low temperature, humidity, and sweat.

• http://support.apple.com/kb/HT3302
• http://www.cnn.com/2009/TECH/04/14/smart.phones.buggy/index.html#cnnSTCText
• http://reviews.cnet.com/8301-19512_7-10214153-233.html

[deobrien]

If you phones water damage sensors are saying water damage it could be a problem, if not you'll have no problem in the future if you have a different problem. Don't think you can cancel your pep though.