This is primarily a peer-to-peer support forum, populated generally by tech enthusiasts and customers like yourself. We share a lot of knowledge with each other,but if your question hasn't been answered, most likely no one who has read it has a confident answer for you at present.
That said, a lot of Future Shop employees visit the boards as well, and frequently give great advise/information too. But it isn't part of their occupational duties, and they do so on their own time. So it isn't always a guarantee that a Future Shop employee (or at least one who specializes in a certain area) will see your post, at least not right away.
If your question is time-sensitive, or you'd just like an answer right away, you're far better off visiting your local store, or even giving them a call and speaking with somebody. Again, the forum is more a place for casual and peer-to-peer discussion, and not a direct line to guaranteed, quick service from an FS employee.
