Best Buy and Future Shop are consolidating as Best Buy. This means the products, services, and features you have come to expect from Future Shop and FutureShop.ca will now be available at Best Buy and BestBuy.ca. We have plans to invest up to $200 million to build a leading multi-channel customer experience on the Best Buy brand.
Please visit the Best Buy Plug-in Computers forum to get your questions answered.
01-02-2010 08:32 AM - edited 01-02-2010 09:44 AM
What is the card on this laptop? Is it the ATI 5470 or Intel Card? The website says the ATI card while a store I visited made the correction to Intel. If it is Intel, why hasn't the correction made in the website?
I was hoping to get this laptop if it had the ATI card, but if it only the Intel, then I would pass on this one.
01-02-2010 08:47 AM
A+ Certified Computer Technician
Has this post helped you out? Please click on the star on the left!
01-02-2010 09:28 AM
01-02-2010 10:01 AM - edited 01-02-2010 10:03 AM
When I went to the store to buy it, I noticed the tag had the ATI card crossed out and Intel DDR penned in. When I asked the salesperson to show me the dispaly properties, the Intel control popped up. He said the laptop did not have a dedicated graphics card. I thought the website will know of this typo since hundreds of stores would have a model displayed and informed the website of the mistake. Maybe the holidays are keeping them too occupied to make the change.
I'm hoping that the store displayed the wrong model but come to think of it, I remember seeing nv5905h on the corner of the keyboard. I will give another store a call to confirm.
Too bad, it would have been a good deal if it came with the ATI card. My other option is to wait for the NV5329H in (competitor) to go on sale again since it is currently $730. It was on sale for $600 before Christmas.
01-02-2010 10:17 AM - edited 01-02-2010 10:19 AM
Another store said it has the Intel card. Oh well, too bad. I will look for other options unless you know of a laptop under $800 that has a good graphics card and has similar specs as the nv5905h or nv5329h.
01-03-2010 09:03 PM
Wonder if this the same thing with the CX600T6600 C2D laptop I have yet to receive from FS or the Toshiba I3 L500-00F? Its is impossible to verify the specs of laptops on the manfacturer's website when the model numbers are unique to Futureshop.
01-03-2010 11:28 PM
To the Futureshop people, please correct the typo already. You would make a lot of people who may purchase this laptop online mad when they find out the graphics card is not what is advertised.
BTW, is the MSI CX600 worth getting even if the graphics card is not as good as the ATI HD 4570? I need to do some photoshop work and 3D Studio animation (no textures) in my laptop.
01-04-2010 02:14 PM
I've forwarded this on to the web admins. For future reference though, the forums and website are not run by the same group of people. I'll quote the contact info here for the webmaster if you find any more in the future, thanks!
About our Website
Noticed a typo or a faulty link? email us at firstname.lastname@example.org. Include details of where the fault was found.
01-04-2010 04:45 PM
01-18-2010 06:26 AM - edited 01-18-2010 08:18 AM
Hi NicolasP, sorry to hear you are in the same situation. Have you tried contacting Customer Service yet, as suggested above?
@rachelnixon, the turn around is usually 72hrs. I'll follow up and keep you updated via PM.
Was your question answered? Mark it as an Accepted Solution!
See a great post? Click on the WHITE STAR to show your appreciation!