10-13-201203:01 PM - last edited on 10-13-201203:23 PM by ElizabethS
has anyone bought a laptop and realize that the specs on the laptop are different from the ones in it. I bought this hp G7 a month ago b4 school . .. . . and I am just going into my hp assistance and I read what was actually in my altop and I got a intel hd 4000 graphics card and not the AMD Radeon HD 7670M which is displayed here **bleep** is going on futueshop.--> link to the item http://www.futureshop.ca/en-CA/product/hewlett-packard-hp-17-3-3rd-gen-intel-core-i5-3210m-laptop-g7...
Have you contacted the store, if it was bought there? or if it was bought online, have you called customer service? 1-800-663-2275
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I would check the Device Manager if it lists the AMD device, as any laptop that uses Switchable graphics will only show the integrated version when just viewing specs in a program like the HP Assistant.
You have 2 graphics cards, both the 7670 and the hd 4000. HP assistant is not the way to look at what hardware you have, instead you should right click My Computer, click Manage, and look under Device Manager to the left, and under Dispaly Adapters you should see both the Intel HD 4000 and the AMD Radeon HD 7670m.
