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Truth Seeker
Posts: 1
Registered: ‎03-26-2017
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need to send a complaint email. What is the email address please?

I need to send a complaint to the management of best buy quebec. asap. I already composed it.

Legendary Epic Genius
Posts: 322
Registered: ‎11-12-2009

Re: need to send a complaint email. What is the email address please?

Hi there,

 

all complaints are handled by customer service or the store directly.

 

 

You can call 1-866-BESTBUY and they will get in touch with the store's management team. Or you can also go to the store directly and speak to the store manager in person to resolve your issue. I would suggest the latter option as it will likely be much quicker and if it has anything to do with the store (the complaint that is) it will be the store manager that ends up dealing with it anyway.

 

Best of luck

Senior Precinct Chief Store #965 - Badge #70627
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Legendary Epic Genius
Posts: 518
Registered: ‎01-13-2012

Re: need to send a complaint email. What is the email address please?

On your receipt you should have a feedback code where you can enter it online and that will be seen by a human being.