ConnectPro Computer Services
- Future Shop
- /
- Computers & Software
- /
- ConnectPro Computer Services
- /
- Acer Aspire laptop stuck at shut down update scree...
- Start Article
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Acer Aspire laptop stuck at shut down update screen. Help?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
09-18-2010 02:50 PM
What should I do? It's telling me not to shut down. And I'm afraid if I do, it might damage the Windows.
I haven't created the Recovery Dics either. I was gonna do that after restarting the laptop.
Re: Acer Aspire laptop stuck at shut down update screen. Help?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
09-18-2010 10:27 PM
There's not much else to do at this point except for power the computer off and restart it.
Worst case scenario, if Windows Update can't recover from the failed batch of updates, you can always restore the system without recovery disks. Simply holt Alt and keep tapping F10 at the Acer logo that appears when you first turn the laptop on, and stop when the Acer logo disappears. If 'Windows is loading files' appears at the bottom of the screen, you've started the restoration process successfully.
In most cases, though, Windows can recover from hung updates like this without issue.
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario

