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Administrator
Laura
Posts: 2,246
Registered: ‎11-19-2007

ConnectPro launches Online Support

[ Edited ]

 

Online Support from ConnectPro.

Now it's this easy.

 

The ConnectPro team is now available to help with your computer tech issues online!  No need to bring in your equipment or have them over, you can get help for certain services via Live Chat support.  You purchase a service online the ConnectPro Experts can access your computer remotely.

 

When your computer's not running the way it should, turn to ConnectPro Online Support.  Online Support starts from $49.99.  Services include:    

 

»  Virus and spyware removal

»  Troubleshooting and training

»  Tune-up and security check

 

Visit support.connectpro.ca for details.

 

Laura




Social Community Manager
twitter.com/FS_Connect


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Emerging Expert
RobM
Posts: 78
Registered: ‎06-14-2007
0

Re: ConnectPro launches Remote Online Support

[ Edited ]

Don't forget training!

 

So many people have difficulty with the learning curve when they upgrade. Getting an hour to have a tech walk them through the changes, or showing them how to do certain tasks is a great option.

Message Edited by RobM on 10-23-2009 11:31 AM
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ConnectPro Computer Services Senior Expert
Store #741 - Shawnessy
Emerging Expert
AndrAia
Posts: 121
Registered: ‎06-14-2007
0

Re: ConnectPro launches Online Support

Hi I'm Michelle and one of the members of the ConnectPro Online Support Team!!

 

Just thought I'd pop in to post so everyone get's to know me :smileywink:

 

The rest of the team should be posting here over the next couple days so you can meet us all!!!

 

I look forward to connecting with a lot of you

 

Cheers!

Michelle Berrill
ConnectPro Senior Expert - Computer Services
Visitor
techminh
Posts: 1
Registered: ‎10-22-2009
0

Re: ConnectPro launches Online Support

Hi my name is Minh.  I am also part of the ConnectPro Online Support team!

 

I look forward to fixing your problems! 

 

Take Care

ConnectPro Online Support Expert
Got computer problems? Need online support?
Check out http://support.connectpro.ca
Emerging Expert
cpoulton
Posts: 259
Registered: ‎06-14-2007
Job Title: Associate
Store: Head Office
Location: Burnaby, BC
0

Re: ConnectPro launches Online Support

[ Edited ]
I'm Craig and I'm also on the new remote support team. I've been with Future Shop just less than 12 years and am looking forward to be able to help anyone who needs it.
Message Edited by cpoulton on 10-23-2009 05:11 PM
Emerging Expert
mikemcknight
Posts: 107
Registered: ‎06-14-2007
Job Title: Associate
Store: Peterborough
Location: Peterborough, ON
0

Re: ConnectPro launches Online Support

Hello my name is Mike, I am also one of the ConnectPro Online Support Experts, I have worked with the company for less then 5 years.

Just stopping in saying hi and looking forward to hearing from you all. !

 

Have a Great Day

Mike McKnight
ConnetPro Expert - Online Support
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Connectpro Offers Instore, Inhome and Online Support.. Go Ahead Give us a Try.
Emerging Expert
The_Texorcist
Posts: 100
Registered: ‎06-05-2008
Job Title: Associate
Store: Head Office
Location: Burnaby, BC
0

Re: ConnectPro launches Online Support

Hi there everyone!

 

I'm Greg, also very excited to be part of the CPOS team! We've got a great group, and we're very excited to have this new service available. Check it out, tell us what you think. Refer your friends and neighbors! 

 

Cheers!

 

Greg


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Greg Dobson
gdobson@connectpro.ca
ConnectPro Expert - Online Support

Visitor
purplera1n
Posts: 9
Registered: ‎10-02-2007
Job Title: Associate
Store: Head Office
Location: 10089, Quebec
0

Re : ConnectPro launches Online Support

The CPOS team is awesome, the services are awesome and the tools are awesome. Everyone getting along and coordinating efforts is just proof to how dedicated we all are. I think I speak for everyone on the team when I say that I believe CPOS is a great idea that will undoubtedly succeed in setting new standards in quality services. I am proud to be a part of ConnectPro's new accomplishment so that I can help FutureShop continue to excel in customer care and support. D5M!!

 

I'm curious as to why everyone except for you Michelle, said almost the exact same thing in their first sentence. And yes, I AM ALSO on the team by the way :smileyhappy: 

 

 

Nicholas
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Exalted Expert / Community Ambassador
Krypto
Posts: 5,230
Registered: ‎03-22-2008
0

Re: Re : ConnectPro launches Online Support

Hey guys and gals!  Welcome to the team on here!  I think it's great that Future Shop is offering this service, and I'm sure we're going to be happy to have your support around here.  :smileyhappy:

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Exalted Expert
roparadi
Posts: 2,496
Registered: ‎11-28-2007
Job Title: Associate
Store: Head Office
Location: Burnaby, BC
0

Re: Re : ConnectPro launches Online Support

You CPOS guys(and gal) are awesome!

 

 

 

 

 

Oh, I suppose I should say I'm on there too.  Robert at your service.

Robert Paradis
ConnectPro Online Support Expert

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