I bought an acer AM5700-E57
20A for my daughter. First, I backup the entire hard drive, then I restored the programs and setting from her previous XP computer. Some files/prog rams were lost. When I went to restore the original VISTA, the DVD's were blank.
03-27-2009 02:41 PM
03-30-2009 09:39 PM
When you first started the new computer, did you allow it to fully initialize. Then, did you create recovery DVD's, in case there was a problem? Recovery DVD's are not backup DVD's. To bring programs and files from a previous computer, you should burn the files to a CD/DVD. As for the programs, they should be installed from the original disks. I hope that you did erase or format the complete hard drive. Part of the original hard drive had a hidden partition for the recovery. Follow the link below for eRecovery.