02-26-2010 10:12 PM
I recently had to restore my system using the ConnectPro System Recovery Discs, but when I completed the process, my Acer Aspire 4810T had Windows Vista Home Premium on it instead of Windows 7 Home Premium, which is what I bought it with. (It even has the sticker on the laptop as well!)
I have looked up on how to upgrade, but I need the windows 7 Upgrade DVD, but I was never given that by the store.
Can someone help please?
02-26-2010 10:41 PM
02-27-2010 04:56 AM
I agree and would love to do that, however I am now living in the Cayman Island and the store I purchased it from is in Mississauga ON. Is there an option for an electronic version to be sent to me?
I have no clue as to when I will be back in Canada again, so its really not an option to be there physically.
02-27-2010 07:35 AM
Make note of the model# and manufacturer of your laptop and the purchase date, and give customer service a call and explain to them what happened. They should be able to walk you through some way of fixing the problem.
02-27-2010 08:34 AM - edited 02-27-2010 08:41 AM
Hmm, I took a look at the specifications for your model of laptop and it seems to come with Windows Vista Home Premium. Did you get Windows 7 upgrade disks for it? If you did, you will have to reload them every time you use the recovery disks in order to get Windows 7 back. If you didn't, I'm curious how it had Windows 7 included.