Future Shop
Weekly Flyer My Account My Account My Account

ConnectPro Computer Services

Reply
Visitor
Question87822
Posts: 1
Registered: 09-03-2010
0

Why doesn't my screen go on when I turn my laptop on. W...

Why doesn't my screen go on when I turn my laptop on. What happened?
Exalted Expert
Tanarus
Posts: 5,093
Registered: 06-14-2007
Job Title: Associate
Store: Orangeville
Location: Orangeville, ON
0

Re: Why doesn't my screen go on when I turn my laptop on. W...

First, try powering the laptop down, then removing the AC adapter and the battery for a minute, to let the laptop discharge all its power. Then, reinstall the battery and plug the AC adapter back in and try again. With any luck, the power settings will have reset, and your computer will be able to start up properly.

 

Failing that, the problem you're having is usually associated with a failing motherboard. In this case, bring your laptop to your nearest Future Shop for assistance. A defect in the motherboard is generally covered by warranty or Service Plan.

 

Hope that helps!

Tanarus Asamiya
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario