04-04-2012 05:12 PM
soo i have a getway computer it almost 3yeasr old it still under the extend warrenty but now all f a suddend it just turns on and shows a blue screen or loads and than die back down is this problem fixable//
04-04-2012 05:34 PM
It's difficult to say exactly what the problem is without the actual error messages the blue screen gives you, and without the computer itself handy for testing and diagnostics.
Since your computer is still covered by the Product Service Plan, your best bet is to bring your computer to your nearest Future Shop to let the technicians there determine the issue.
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario
04-04-2012 08:26 PM
04-09-2012 11:05 AM
Yes, definetely if it's an extended warranty through Futureshop, take the computer into the technicians at any Futureshop location for them to run a diagnostics on it. If it's a hardware related problem, it should be covered under your warranty. If it's a software related issue, they will provide options and a quote for resolving the issue.
Hope that helps
ConnectPro Senior Expert