Heya.
Had a look at the NV5409h we've got on demo here, and it doesn't look like it's got any multi-touch capabilities. The included driver software is the basic Synaptics touchpad driver, with no multi-touch options or components. There's no special driver for the touchpad on Gateway's site, either.
I noticed that this product page says that the laptop does, in fact, have a multi-touch touchpad. I'll notify a moderator and let them know of the mistake.
I'm afraid there's not much more I can do here, seeing as how the touchpad has no 'official' multi-touch support. You may have some luck with older, modified versions of the Synaptics touchpad driver, but these are unofficial and Future Shop can't provide any support for them. Nevertheless, if you're still interested, a Google search for "enable laptop synaptics multitouch" brings up a few interesting webpages. Again, use of these is at your own risk!
Failing that, if you're unhappy with the situation, you may want to call Future Shop Customer Service at 1-800-663-2275 and tell them about your situation. Though the laptop is out-of-policy, you bought it for a function that was advertised but isn't officially supported. I'm sure they'll be able to figure out some alternative for you.
That's possible. You should be able to turn on the functions either through the touchpad icon down at the bottom right corner of the screen (it might look like a touchpad, or it might look like a red box with a white swirl, double-click on it to open the options) or through the Mouse options in the Control Panel.
