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Visitor
MrSavage
Posts: 3
Registered: ‎08-23-2009
0

Re: Is Telus TV any good?

Cheers! Thanks for saying that. I will as of right now, be finishing the review off. Hopefully by early this evening it will be complete. You motivated me hehe.
Emerging Expert
jlnjcb
Posts: 100
Registered: ‎09-24-2007
0

Re: Is Telus TV any good?

dont want to rush you...but where is it lol
Recognized Expert
wiiman64
Posts: 580
Registered: ‎07-12-2007

Re: Is Telus TV any good?

I personally have experienced 2 points of view with Telus TV:

 

We currently have Telus TV. We have 2 High-def TV's, but are only able to watch HD on one box. The Other box is SD only. As said above, the picture quality for SD is definately superior to Shaw Cable, and pretty much the  same as Shaw Digital. The HD picture is also comparable to Shaw or Shaw Direct. Not sure about Bell. We had some issues with the TV going out when we first had it installed 2 years ago, and that issue was resolved by a helpful technician. Since then the only issue we had was with the 2Wire router which was initially used crapping out. Telus came out and changed our set-up to a separate modem and signal splitter, and we haven't had a problem since. I'll also confirm that the TV has no effect on your internet speed, speed that is slightly more reliable than Shaw.

 

On the other hand, we know people who had Telus TV installed, and had nothing but problems. They constantly had to reset their box to get it working, sometimes multiple restarts a day. They ended up switching to Shaw. They had no issue with the internet service. I was told by Telus that issue was resolved with the elimination of 2wire routers, so this should no longer be an issue.

 

If you're on Shaw Cable currently, there aren't many reasons to Switch to Telus, but there are a few that you may find worthwhile. First of all, there are way more options with Telus to pick and choose which channels you want. Next, the speed of your internet service doesn't have high and low periods like Shaw does. And finally, the rental of the TV box is free FOREVER as long as you remain with Telus. Shaw requires you to buy the box for a few hundred $$ or rent for a monthly fee. And if you're into downloading, Telus doesn't phone you to let you know that you're hogging bandwidth like Shaw does.

Visitor
MrSavage
Posts: 3
Registered: ‎08-23-2009

Re: Is Telus TV any good?

[ Edited ]

Sorry about delaying my review! It's pretty much done now, I have one more page of goodies to add. Read my current  Telus TV  review. As I mentioned I switched recently from Shaw to Telus TV. I hope I can save you some hassle if you are looking into switching. In the end I'm totally happy but you need to understand a few issues before you call them.

 

wiiman64 you make great points. That's what I found. It really came down to the channels. I'm getting way more channels with Telus for a lot less money than what I had with Shaw. I also don't think people realize how much it sucks to have an internet speed that is up and down depending on traffic in your area. That sucks!!

 

Message Edited by MrSavage on 08-29-2009 09:34 AM
Message Edited by MrSavage on 08-29-2009 09:41 AM
Recognized Expert
wiiman64
Posts: 580
Registered: ‎07-12-2007
0

Re: Is Telus TV any good?

That's an advantage of ADSL over Cable Internet. However, my neighbours seem to get better gaming speeds with Shaw than I do, not a whole lot better I might add.
Visitor
kene
Posts: 1
Registered: ‎09-01-2010
0

Re: Is Telus TV any good?

Does Telus Hijack the Ads and show there own like Shaw?

 

Exalted Expert / Community Ambassador
Krypto
Posts: 5,225
Registered: ‎03-22-2008
0

Re: Is Telus TV any good?

Not that I've seen. Telus does display their ads, but they're just the regular ads you'd see regardless of who you get your TV service from. I've never seen one that is hijacked for Telus.

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Emerging Expert
jceperley
Posts: 125
Registered: ‎09-15-2009
0

Re: Is Telus TV any good?

To answer your question if Telus TV is any good, from my experiences with it, it's garbage (to put it politely). I could go on a rant, but I will say some things that are fact and published by Telus themselves, first it says "supports up to six TVs" what they don't say is that you only get 3 feeds, so to have all 6 TVs on at the same time, you need to have multiple TVs watching the same program, and from my understanding if you're recording 3 shows at once (like the ad says) then all six TVs need to watch one of those three channels. So, a lot of technicalities, which I hate. Luckily I cancelled after about 20 hours, so they luckily waved the cancellation fee. So, personally, I would stay far away from Telus. 

Exalted Expert / Community Ambassador
Krypto
Posts: 5,225
Registered: ‎03-22-2008
0

Re: Is Telus TV any good?

I just recently upgraded to their new Optik TV service and I'm more than satisfied. It might not be enough if you have a mansion and need to have a tonne of TVs on and plugged in, but for the average user, its great. And again, you can't compare an all digital signal to the analog signal from your local cable company.

It didn't work for you, but it sounds to me like you just expected too much out of it. It might not be the service for you, but that's not to say its a garbage service. For my household with 2 TVs, its great.

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Emerging Expert
jlnjcb
Posts: 100
Registered: ‎09-24-2007
0

Re: Is Telus TV any good?

[ Edited ]

Hey krypto,

 

do you have the full bundle (internet, tv, phone)?

 

if so can u answer these questions?

- does internet slow down (or does gaming) when playing video games online and surfing at the same time?

- does internet slow down when someones is watching tv?

- what is the average mbps?

- do TV feeds lag in anyway?

 

thanks

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