01-27-2017 09:40 PM
Spent lots of rbcrewards points to buy a recumbent bike to do rehab after a stroke. Sent me an open box, obviously used and damaged bike, in hundreds of parts, requiring assembly by my wife. Had great difficulty returning it. Spent 276 minutes on phone trying to return it and resolve this. Never will shop Best Buy again.
02-04-2017 09:57 AM - last edited on 02-04-2017 11:10 AM by ElijahZuB
Open box - the staples were removed, the styrofoam blocks were broken, some tools were out of the plastic sealed package. Plus jagged metal broken front end. That's what makes me think the box was opened, then closed with straps.