09-19-2012 02:25 AM
I pre-ordered the game in-store and when I got home later when I opened it there was no physical code card in the box, I got the steelbook but on the site there was also a promise for the premier club access also. I was never asked for my E-Mail when I made the pre-order and your site say's that the offer was good before sept 17, 2012 which I made. So where is my code for the game? Should I go into the store and ask about this?
Because if this is what will happen with DLC pre-orders I'll just start making mine at (competitor) instead.
09-19-2012 02:31 PM
I have this exact same problem. I contacted the store and they didn't know what i was talking about. I may have been asked for my phone number when i placed the pre-order, but i haven't been contacted, nor do i even know what's supposed to happen. It is a frustrating situation, and any assistance would be greatly appreciated.
09-20-2012 01:45 PM
Same thing here. I pre-ordered in store. All I got was the steelbook. None of the other bonuses and the lady at the desk seemed to have no idea what I was talking about or what they should be giving me. She bagged up my 2 copies without the steelbook as well before I said something.
I think I got ripped off for my pre-order codes. I really dont care much about the steelbooks - one copy was a birthday present for someone. May end up missing out on the 5th class due to this.
09-20-2012 03:30 PM
Please PM me the details on which store you visited. We sent stores enough codes to satisfy customer pre-orders. I will contact the store directly to see what happened.
09-20-2012 05:50 PM
I have the same problem, except that I pre-ordered online, I don't see there being a reason to run out of codes since I ordered about 4 month ago. This is one of few games I've ever pre-ordered, and I only did so for the bonus codes. How can I go about figuring out why I received nothing but the game for my pre-order.
09-21-2012 05:29 PM
I ordered Borderlands 2 for my ps3 online as well but didn't receive my codes. The game and steelcase arrived fine. I bought the game for my son and he's really disappointed the codes didn't arrive as promised. The site said they were supposed to arrive via email but I only recieved the order confimation and the shipping notice and niether contained any codes.
10-15-2012 12:28 PM
For those of you who are still missing your code for Borderlands 2 and pre-ordred on futureshop.ca, I have a copy of your code. Please feel free to send me a PM with your order number(s) and I can provide you with your code(s).