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Re: Steelbook Shipping & Package Update
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10-02-2012 09:41 PM
Slooshy wrote:Cinderella just arrived in a flimsy yellow envelope with no padding, and mine arrived dented along the spine. I think I'm going to find other places to shop for collectibles besides Futureshop.
Same here. Luckily I pre-ordered this morning and it was ready for pick up. The store copy was in good shape, so just did a quick exchange.
It's too bad future shop doesn't have the same customer service as some of it's competitors. All the customers who ordered the Star Trek: TNG Season 1 steelbooks from this competitor were offered replacement steelbooks directly via Paramount, since they were mostly all damaged due to a packing error. The best future shop can do is tell you to go hunt for one in store (I'm talking about the Avengers).
Re: Steelbook Shipping & Package Update
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10-03-2012 05:13 AM
Re: Steelbook Shipping & Package Update
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11-21-2012 02:36 PM
Received my copies all dented, not shipped in a box as said here. NOT HAPPY !!!!
Re: Steelbook Shipping & Package Update
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12-10-2012 10:41 AM
Why is FS still inconsistant with boxes? Seems to be 50/50 in most cases (ex: Expendables 2 arrives in envelope, Dark Knight arrives in box).
I understand Disney's Metal Packaging isn't considered "Steelbook" but the same policy should apply for them.
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12-10-2012 12:36 PM
i received my copies of finding nemo in a box.
Re: Steelbook Shipping & Package Update
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12-10-2012 03:28 PM
I ordered The Muppets Disney Metal Packaging and it came in a bubble mailer dented today!
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12-29-2012 02:41 AM
So my Looper Steelbook shipped in lettermail, aka flimsy yellow envelope..Are you not shipping in boxes anymore? Why this constant breakdown of communication between you and the shipping department?
Re: Steelbook Shipping & Package Update
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12-31-2012 10:08 AM - edited 12-31-2012 10:08 AM
Yep, flimsy yellow envelopes are being used to ship these. Absolutely horrible!
Futureshop must enjoy getting damaged returns. I will be returning some.
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01-02-2013 01:49 PM
Looper arrived in an envelope. I'm considering returning it.
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01-02-2013 02:21 PM
FallenPunisher wrote:
Looper arrived in an envelope. I'm considering returning it.
If it's damaged, it's damaged.
The ones being sent from Brampton, Ontario seem to shipped in these junk envelopes.
The ones being shipped from Richmond, B.C. with tracking numbers appear to be shipped in boxes.

