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Emerging Expert
Methos
Posts: 133
Registered: 07-14-2007
0
Accepted Solution

Gladiator Remastered Blu-ray and Exchange Program

Will it be available here ? 

I bought it on release day and don't have the reciept anymore, am I SOL ?

Recognized Expert
Expert (Movies)
Exist2Inspire
Posts: 367
Registered: 08-23-2009

Re: Gladiator Remastered Blu-ray and Exchange Program

Here is what I am assuming, once the new Gladiator Discs are done

 

1) If you have the recepit, you will be able to exchange it with the store that you purchased it from, no matter how long ago that was

 

2) If you do not have the recepit, you will be able to call Paramount and you will send in the disc and get the fixed disc back, usually between 7 - 14 days

Emerging Expert
jceperley
Posts: 98
Registered: 09-15-2009
0

Re: Gladiator Remastered Blu-ray and Exchange Program

Paramount is offering an exchange program for us who bought it when it was first released. All you have to do is call their customer service line for details (which can be find on various websites, I would post it but don't know if that's allowed). 

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Moderator
JS
Posts: 6,144
Registered: 06-27-2007
0

Re: Gladiator Remastered Blu-ray and Exchange Program

Hey jceperley ,

 

Feel free to post the Service lines #

 

Cheers

Recognized Expert
Expert (Movies)
Exist2Inspire
Posts: 367
Registered: 08-23-2009

Re: Gladiator Remastered Blu-ray and Exchange Program

[ Edited ]

Here is the information from a Blu-Ray news site. I can't link the original story as the filter here thinks that it is a competition site.

 

 

*********************************************************************

 

After months of rumors, announcements and cancellations, a new Blu-ray edition of Ridley Scott's Gladiator has at last been actually released in the Netherlands. Eager enthusiasts have compared the picture quality of this new release with that released last year and confirmed that the image is now noticeably superior. The Digital Bits has received confirmation that this remastered disc will also be available in the US, and that Paramount Home Entertainment will implement a "limited exchange program."

The studio admits that the first edition had edge enhancement and digital video noise reduction, but it does not acknowledge that the product was defective.

Rather, it posits that some consumers "may have preferential issues with some of the technical DVNR (digital video noise reduction) and EE (edge enhancement) choices made in the original source transfer, and so would prefer to exchange it for one that addresses those preferences in a different manner. While the version that we originally distributed was of the highest quality, some enthusiasts may prefer to view it without the Edge Enhancement and DVNR implemented as standard process in bringing the film to hi-def. This new master resolves those issues."

Those interested in receiving a replacement disc should contact Paramount Home Entertainment's service hotline number 323-956-3010 for instructions.

For those in North America who don't yet own the disc, a running production change has been initiated, so future copies shipped to retailers will include the new transfer. In other countries around the world, the new disc is being gradually rolled out in each region by Universal: contact your local distributor for details.

 *** The Following bottom part only applies to those who bought the U.K. Version (SteelBook) ***

Universal (which holds the UK rights to the movie) is also setting up an exchange program, and is sending the following instructions: "If you wish to exchange your original DVNR (digital video noise reduction) feature disc we ask that you send us just your disc 1 in an envelope with your name and address enclosed. Please keep your original packaging and we will post you out a new disc 1."

Disc 1 should be mailed to the following address:

Universal Pictures (UK) Ltd
'Gladiator Exchange'
Prospect House
80-110 New Oxford Street
London
WC1A 1HB

 

New discs will not be available in the UK for approximately one month.

 

*********************************************************************

Recognized Expert
Expert (Movies)
Exist2Inspire
Posts: 367
Registered: 08-23-2009
0

Re: Gladiator Remastered Blu-ray and Exchange Program

Here is the screenshot comparision site as well. Credit goes to avsforum for the links. Beware, the site is super slow right now, so 56K beware!

 

 

http://comparescreenshots.slicx.com/comparison/68257

 

Recognized Expert
Expert (Movies)
Exist2Inspire
Posts: 367
Registered: 08-23-2009

Re: Gladiator Remastered Blu-ray and Exchange Program

Mailing Information for Disc Replacement

 

Thanks goes to TheDigitalBits for finding this information

 

If you Purchased the US/CAD disc, please mail Disc 1 only to:


PHE MKT
c/o Deluxe Media Mgmt
PO Box 801464
Valencia, CA 91380-1464

 

If you purchased the UK disc, please mail Disc 1 Only to:

 

Universal Pictures (UK) Ltd
'Gladiator Exchange'
Prospect House
80-110 New Oxford Street
London
WC1A 1HB

 

 

How to Find Gladiator: Remastered in Stores

 

From TheDigitalBits:


Finally today, we're getting widespread reports from readers that the remastered Gladiator Blu-ray is starting to appear at retail locations. Here's the thing: Paramount says that the new discs will have a yellow UPC, but they don't yet. The way people are identifying them now is two things: First, the top of the case for the new remastered Blu-ray doesn't have the typical white security sticker. Second, the cardboard sleeve on the back is missing the text "2-DISC SET" above the Paramount logo in the bottom right corner. (See image below) We want to caution you, WE CAN'T GUARANTEE that this is a 100% foolproof way to spot the new version. So as always, caveat emptor! But the overwhelming number of Bits readers reporting in to us today tell us that this is how they spotted the new BD, and upon buying the disc and getting it home, sure enough it's the new transfer. Here's the visual comparison of the new remastered Blu-ray slipcover (on the left in the image below) and the original one (on the right). This is the best information we can currently give you to help you spot the new disc...

 


Recognized Expert
Expert (Movies)
Exist2Inspire
Posts: 367
Registered: 08-23-2009
0

Re: Gladiator Remastered Blu-ray and Exchange Program

Brana: Do you when FutureShop will be selling the Remastered Versions?

Emerging Expert
tilallr1
Posts: 102
Registered: 10-08-2009
0

Re: Gladiator Remastered Blu-ray and Exchange Program

[ Edited ]

Any news on this Brana? I would really appreciate knowing when FutureShop will be getting the remaster.

Emerging Expert
Methos
Posts: 133
Registered: 07-14-2007
0

Re: Gladiator Remastered Blu-ray and Exchange Program

Got mine through the mail, all is good.