Off Topic / Feedback

[clownpants]

I placed an order on March 7th for a mp3 player. The same day I got an email saying the order was "processed" (to me meaning : picked and packed). I then expected the order to ship yesterday. Now it's a day later and still no notification of shipping.

Since FS says it ships on the next business day it should be shipped today at the latest, yet there's no way to cancel my order (much faster for me to just buy it in store!!) Where's the cancel button??

FS should be more careful with the wording of its online store.

[Julez]

Hello clownpants

Thank you for your post to the Future Shop Community Forum. We appreciate your feedback and value your opinions.

We have forwarded your concern to our Customer Service department and they will be contacting you directly via email in regards to your concerns.

Please note that the Forum is not intended for customer service issues.

For future reference, if you have any concerns about your in-store or online customer experience at Future Shop, please contact our customer service department via email at service@futureshop.com or by phone 1-800-663-2275 so that we may address your concerns.