Off Topic / Feedback

[Barrett_Tran]

I ordered a pair of headphones on December 24th and I was wondering how long it would take to be delivered to my house once it has been shipped?

Any estimates would be fine, I just need a general idea of how much days or weeks it would take. Thanks.

[sekhon96]

i ordered a xbox the same day as you and i sitll havent recieved it while i was at future shop yday they said that from yesterday it would take max like 3 days from yesterday so im just waiting did you end up getting them yet?

[Barrett_Tran]

Not yet, I was told by a futureshop employee it would take 3 - 5 days from the day it is shipped.

[anurag]

I ordered my stuff on 25th Morning and it was shipped last night. I am not sure when I will get it but atleast I have a tracking number and it says I can expect the delivery today.

[Juice0904 · Accepted solution]

You have to take into account the fact that Canada Post was closed during the holiday period and didn't start up again until yesterday. If your product has shipped, the length of time it takes to arrive depends on where it was shipped from and where you live in relation to that. Note that it is not always the closest depot to your location that the product is shipped from - it's the closest depot that has stock of the item you ordered that the item ships from. Sometimes that means people in Ontaio have to wait for it to come from BC if that's the only place that has any stock.

When you receive yourr shipping confirmation, there is a tracking number that links you to the Canada Post website where you can get an estimated delivery date. Note that this is just an estimate and is not a guarantee in any way. Sometimes you get it earlier (I got my Playbook the day before my estimated delivery date when I ordered back in November) and sometimes you get it later. It's also important to note that once it is shipped, any issues relating to the shipment itself should be directed to Canada Post, as at that point it is beyond the control and influence of Future Shop.

Hope that helps clear things up a bit

JB

[Ridthearmy]

Where do you find the tracking number ? In my orders tab ?

[anurag]

Yes. It was under the "My Orders" tab but it is available only when it has been shipped out of the Futureshop warehouse.