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Visitor
ehtisham
Posts: 2
Registered: ‎02-13-2010
0

Lost my receipt!

was just curious..

that i lost my receipt will my PSP or the warranty i got with my laptop be still applicable.. if YES than how would this work out?

i remember giving my phone number or address, how will i know if i can still use the warranty because i am facing some issues with my laptop.

Trusted Expert
Juice0904
Posts: 2,151
Registered: ‎10-21-2009

Re: Lost my receipt!

When you sign up for a PSP, you give your information as part of the contract.  All you'll need is the phone number the PSP is under.

 

Hope that helps!

JB

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Exalted Expert
roparadi
Posts: 2,496
Registered: ‎11-28-2007
Job Title: Associate
Store: Head Office
Location: Burnaby, BC

Re: Lost my receipt!

Juice is correct.  The store can lookup your PSP contract by using the phone number you gave them when you purchased it.  The PSP contract is able to act as a purchase receipt for warranty purposes.

Robert Paradis
ConnectPro Online Support Expert

Visitor
erich_neu
Posts: 1
Registered: ‎03-25-2010
0

Re: Lost my receipt!

I have a bad case of that.. my hp laptop wont start up and I lost my reciept aswell. But its been a couple years and I don't remember nore can find my last cell number. Now what do I do??

Recognized Expert
Evan_F
Posts: 779
Registered: ‎11-28-2007
Job Title: Associate
Store: Scarborough
Location: Scarborough, ON
0

Re: Lost my receipt!

If you go into a Future Shop store, our Customer Service Specialists would be able to do a search under your name given for the Product Service Plan as well. If you have a common name, therefore there are a lot in the system under that name, then there could be problem tracking your information down.

 

Your best option may be to call into your wireless cellphone provider and they should have a file on you with your previously registered cellphone numbers.

 

I hope this helped!

---

Evan
Coordinator
Future Shop 619 - Markham East
Visitor
bilal1
Posts: 2
Registered: ‎02-28-2012
0

Re: Lost my receipt!

I have lost my receipt of mac pro baught from future shop heartland mississaiga in nov 2011.can i get a copy of that as I need it for warranty isses

thanks

Trusted Expert
Juice0904
Posts: 2,151
Registered: ‎10-21-2009

Re: Lost my receipt!

Do you have a Product Service Plan? If som then you don't actually need your original receipt. Simply take your computer to the store, and give the phone number that is attached to the PSP, and your information will show up.

JB
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Visitor
bilal1
Posts: 2
Registered: ‎02-28-2012
0

Re: Lost my receipt!

No I have no PSP but my mac 60 w charger is not working and i want to repair/replace it but i have no receipt but have the exact date of purchase.

Trusted Expert
Atomic
Posts: 1,695
Registered: ‎10-15-2009
0

Re: Lost my receipt!

You need that receipt for warranty purposes.

 

If you don't have it anymore, you can try to ask at the Future Shop store where you bought it.  They may or may not be able to help you.  It depends on the store and how long ago you purchased the charger.

Exalted Expert / Community Ambassador
Tanarus
Posts: 5,382
Registered: ‎06-14-2007
0

Re: Lost my receipt!


bilal1 wrote:

No I have no PSP but my mac 60 w charger is not working and i want to repair/replace it but i have no receipt but have the exact date of purchase.


You may still be able to qualify for warranty service when dealing with the manufacturer directly. Apple may still be able to provide a warranty from the date the computer was made, according to the computer's serial number. Couldn't hurt to see what they can arrange for you.

Ken R.
Tanarus Computer Solutions, Orangeville Ontario
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