Off Topic / Feedback

[DueyOxburger]

Orillia Future Shop is the worst store that i've been in.   I am so disappointed after shopping there since it opened.  I tend to buy alot.

I waited, and waited for a sales person.  There must have been 10 or 12 on that nite.  2 or 3 were busy with customers.  All others, and this is where it gets irritating; are so busy on their own personal hand held devices texting or just more concered about socializing.  I was so **bleep** off.  This happens way to much at this Future Shop locatioin.  After 15 minutes of just standing there, I said the hell with this.  5 staff even looked at me.

I finally approached some guy but guickly got irritated that I had questions.  I then stopped him and said that I will go some where else to buy what I needed.  He said OK and didn't care.

So I ended up going to Barrie; where you are always welcome and the Future Shop staff there actually take the time to look after you. 

Bottom Line:  Don't go to Future Shop Orillia - Go to Barrie Future Shop where you actually get looked after.

[JS]

Thank you for your post to the Future Shop Community Forum. We appreciate your feedback and value your opinions.

We have forwarded your concern to our Customer Service department and they will be contacting you directly via email in regards to your concerns.

Please note that the Forum is not intended for customer service issues.

For future reference, if you have any concerns about your in-store or online customer experience at Future Shop, please contact our customer service department via email at service@futureshop.com or by phone 1-800-663-2275 so that we may address your concerns.

[DueyOxburger]

I have an opinion for the "OFF TOPIC" board and here it is.  Thought it was appropiate for this section as it pertains to Future Shop.

[JS]

We welcome your feedback but do want to remind you that the Forum is not intended for discussion of customer service related issues.

Please note that the initial post has been directed to our Customer Service department. We have consequently locked this thread.

For future reference, if you have any concerns about your in-store or online customer experience at Future Shop, please contact our customer service department via email at service@futureshop.com or by phone 1-800-663-2275 so that we may address your concerns.