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Pioneer
Posts: 4
Registered: ‎01-22-2017
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Re: Online Orders & Shipping of Online Orders

How do I contact QR computers? The product code on my refurbished desktop came off with the sticker and I have been calling and getting told to call other places and getting nowhere...
Legendary Hero of the Universe
Posts: 1,320
Registered: ‎03-28-2015
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Re: Online Orders & Shipping of Online Orders

Do you mean the windows key you are looking for? What version of windows are you running? What are you needing the key for?


Pioneer
Posts: 4
Registered: ‎01-22-2017
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Re: Online Orders & Shipping of Online Orders

I bought a refurbished computer and my 'product key' numbers /letters came off with the (over) protective sticker so I can't register it at all...
Legendary Hero of the Universe
Posts: 1,320
Registered: ‎03-28-2015
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Re: Online Orders & Shipping of Online Orders

What are you trying to register with?


Pioneer
Posts: 4
Registered: ‎01-22-2017
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Re: Online Orders & Shipping of Online Orders

The refurbished computer... Microsoft...
Legendary Hero of the Universe
Posts: 1,320
Registered: ‎03-28-2015
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Re: Online Orders & Shipping of Online Orders

You don't have to register with Microsoft


The Captain
Posts: 7
Registered: ‎01-23-2017
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Re:Daniel Online Orders & Shipping of Online Orders

[ Edited ]

Hello .

I got an email on my homail telling me I will get a refund .

 

(

Hello daniel,

QR Computers has responded to your message regarding order number [Order #].

Subject: Other question
Hi,

We had already open an RMA request [RMA #] for refund.

Thank you

To reply, find your order and click "Contact Seller" on the order details page.

If this email has an attachment, please save the document as it won't be available from the Best Buy Website.

If you reply to this message, seller should respond within 48 hours.

- Best Buy Marketplace Support Team. )

 

I check the canada post Tracking number and they receive the computer on January 31 2017 . now its 7 days they have the computer ,

my question is why I didnt get the refund ?

 

              Daniel .

Moderator
Posts: 43
Registered: ‎04-28-2015
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Re: Re:Daniel Online Orders & Shipping of Online Orders

[ Edited ]

Hi Daniel,

Thanks for writing here, but the forums are not used for Customer Service specific situations like this one since they are a public forum, hence the removal of specific personal information from your post.

I would still recommend to contact the Marketplace Seller from the Order Details page so you can ask them for an update on the return based on the parameters you shared here.

If there's no follow up from them over 2 days after, then I'd suggest for you to contact a Customer Service representative at Best Buy Canada by phone for more information and support.

 

Hope it helps,

Truth Seeker
Posts: 1
Registered: ‎02-27-2017
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Re: Online Orders & Shipping of Online Orders

I want to return an item to Best Buy that I bought online but I neyver received an itemized bill for the item. I only received a confirmation email listing the items I purchased and the total but not the individual prices. How do I return one of the items to the store?

Legendary Hero of the Universe
Posts: 1,320
Registered: ‎03-28-2015
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Re: Online Orders & Shipping of Online Orders

You can login to your best buy account and see all your orders there