Off Topic / Feedback

[x_duan]

I have bought a monster solo had red in Toronto downtown future shop on boxing day. I did not check the price careful when I got it. However, when I  went home and checking my bank account, you have charge me 282.49 dollars, which is far more from the sale price online even more than  original price on the website. Another problem is I can't find my shopping receipt!! But I can show u my account balance to approve what I said. I'm wondering what should I do to fix the problem, because it is really not a good shopping experience.

[Rhombus]

Thank you for your post to the Future Shop Community Forum. We appreciate your feedback and value your opinions.

We have forwarded your concern to our Customer Service department and they will be contacting you directly via email in regards to your concerns.

Please note that the Forum is not intended for customer service issues.

For future reference, if you have any concerns about your in-store or online customer experience at Future Shop, please contact our customer service department via email at service@futureshop.com or by phone 1-800-663-2275 so that we may address your concerns.