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Question162834
Posts: 4
Registered: ‎10-13-2012
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when can i cancel a order

when can i cancel a order
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Tanarus
Posts: 5,259
Registered: ‎06-14-2007
Job Title: Associate
Store: Orangeville
Location: Orangeville, ON
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Re: when can i cancel a order

If the order has not shipped yet, you can cancel it by calling Customer Service at 1-800-663-2275.

 

If the order has already shipped, you'll need to wait for it to arrive at your home. From there, you can call the above number to prepare an RMA and get a refund, or you can print out your invoice and return your product at any Future Shop store. Make sure to do this before the refund period expires -- 30 days for most items, or 14 days for many big-ticket items.

 

You can read more about Future Shop's return policies here.

 

Hope that helps!

Tanarus Asamiya
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario
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