Today we announced that Best Buy and Future Shop are consolidating as Best Buy. This means the products, services, and features you have come to expect from Future Shop and FutureShop.ca will now be available at Best Buy and BestBuy.ca. We have plans to invest up to $200 million to build a leading multi-channel customer experience on the Best Buy brand.
Please visit the Best Buy Plug-in Video Gaming forum to get your questions answered.
02-08-2012 07:21 PM
So I have called the store and emailed support and got 2 different answers to my question, but my question is. I have pre ordered diablo 3 online and will it ship before the release date to arrive on time or will it ship on release date and come 2-15 days later
02-09-2012 06:43 AM
It's impossible to give a concrete answer because it all depends on a number of variables, such as when the product arrives at the warehouse, and where you live.
Godwin has confirmed on a number of occasions that, whenever possible, they try to ship on Friday so that the game arrives on release day (for a Tuesday release). There is no guarantee that this will happen though, it works on a release by release basis, and there's just no reasonable way to know for sure beforehand.
The general consensus based on previous conversations here is that preorders on average arrive between release day and 1 - 2 days afterward.
If you absolutely have to get it on release day, online preorder is probably not for you. Release day delivery is always strived for, but never guaranteed. Visiting a brick & mortar location is the best way to ensure you have it on release day.