Software

[ElizabethS]

We are going to merge some of the threads that have been posted by members who purchased computers prior to the October release date of Win7 so that there will be one common thread to search for the various brands, and the urls with information.

Message Edited by ElizabethS on 12-10-2009 10:15 PM

[Question76295]

Hi. I purchased a laptop computer 22 Aug 09 and still have not recieved a copy of windows 7.

[Question76289]

I didn't get a windows 7 disc with a recently purchased "Acer Aspire" computer. Why not, and who do I contact to fix this problem?

[Question76137]

Looking to get Window 7 for my new laptop bought in October.

[Tanarus]

To apply for your Windows 7 Upgrade, go to this page. Find your computer's manufacturer in the list, and note if you need your original receipt or if you need to pay shipping. From there, click on the upgrade link that corresponds to your computer's manufacturer, and follow their instructions on their website to give them your information and order your copy of Windows 7.

Hope that helps!

[Question75547]

I purchased a gateway desktop, an upgrade to Windows 7 was promised, but I have not received it. What do I do

[mikemcknight]

Hello,

Thank you for posting your question here on the forums!

When you purchased your Gateway Desktop Did you apply for the free copy of the software?

you need to go through this website: http://www.futureshop.ca/popup/windows7_lightbox02.asp

Choose the proper Brand, Provide the Serial number and proof of Purchase,

then you will recieve the copy of Windows 7.

hope this helps.

Cheers,

[cbruner]

As a sidenote, prior to getting the installation of your new operating system completed I would recommend getting a WIndows 7 Upgrade Advisor service completed on your unit. It can identify many possible problems before they occur. This service can be done by a certified ConnectPro Online Support Expert, in the comfort of your own home. You can find information regarding this service here.

You may also want to back up all your important data prior to the upgrade. This can be done by clicking on my graphic below and connecting to a ConnectPro Online Support Expert or if you should choose, you can have one of the in-store tech experts to complete the work for you.

It's always best if a clean install is completed when upgrading to a new version of windows, if not, you could be carrying over problems that may or may not be present in your current configuration.

More info about ConnectPro Online Support as it applies to your situation can be found here.

Hope that information helps you out some.