Software

[billsliu]

Purchased a Sony VAIO VGC-JS190D All-in-one in September from Futureshop same as last two posts. 

I tried all the routes by phone and email to service@futureshop.com and all the things customer service told me to do. And even tried the like provided by davisnfld, but I need the windows 7 copy first before I can follow the instruction to install it.  Where do I get the Windows 7 copy?

[Jeff_Windows]

Sony should be the one providing you with the disc. Have you followed the instructions on Sony's website for registering for your Windows 7 upgrade?

[wohjai]

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billsliu wrote:

Purchased a Sony VAIO VGC-JS190D All-in-one in September from Futureshop same as last two posts. 

I tried all the routes by phone and email to service@futureshop.com and all the things customer service told me to do. And even tried the like provided by davisnfld, but I need the windows 7 copy first before I can follow the instruction to install it.  Where do I get the Windows 7 copy?

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Yes, follow Sony's instructions.

Register your Vaio's information on their website and once they get a scanned copy of your receipt/P.O.P.  + any other bells and whistles that they require, you get verified and then they will send you an email confirmation before they mail you the Windows 7 upgrade disc. That is how I got mine.

[Snopekda]

Sony is not offering the W7 upgrade for this model.  I bought the same one in October.  Future shop emailed me today to say they would be mailing me my copy of W7.  Make sure FS has registered your complaint as it now appears FS has a process for responding to this and getting people the upgrade directly.