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Truth Seeker
Posts: 1
Registered: ‎02-28-2017
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My TV that I bought 31/2 years ago just stopped working. How can I use my warranty?

My husband and I bought a 50inch LG TV after we got married 3 1/2 years ago.  Yesterday it stopped working.  Problem is I can't find do my receipt.

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Legendary Oracle
Posts: 819
Registered: ‎11-16-2012

Re: My TV that I bought 31/2 years ago just stopped working. How can I use my warranty?

Welcome to the Best Buy Community Plug-in forum @TashaStyrmo Smiley Happy

If you purchased your LG TV with a Geek Squad Protection Service Plan, a Best Buy Customer Service associates can assist you in locating a copy of your receipt.

You will need to go to your Best Buy store and provide some pertinent information which was provided at the time of purchase, such as ID, phone number, date of purchase etc..,

Once the bill of sale is located, and that Geek Squad Protection is verified, Best Buy will send a qualified Geek Squad Agent to assist you with repairing the TV.