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The Captain
Posts: 7
Registered: ‎12-20-2016
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No sound on roku channels on a sharp/roku tv

No sound on roku channels sharp/roku  50" tv. Had sound one night but nothing in morning. Have sound watching tv. Any suggestions would help

Legendary Oracle
Posts: 959
Registered: ‎11-16-2012
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Re: No sound on roku channels on a sharp/roku tv

Hi @Bob1

The Roku portion of the smart TV, may need a firmware update.

Are you using an external speaker system, or the TV speakers?


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Scout
Posts: 2
Registered: ‎07-25-2017
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Re: No sound on roku channels on a sharp/roku tv

TV speakers
Scout
Posts: 2
Registered: ‎07-25-2017
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Re: No sound on roku channels on a sharp/roku tv

My husband did something and lost the audio on our tv
Legendary Oracle
Posts: 959
Registered: ‎11-16-2012
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Re: No sound on roku channels on a sharp/roku tv

Salut @RockFrench1987, Smiley Wink

Depending on the use of connected equipment, such as Cable box,stereo system, there may be a couple of reasons that sound was lost on the TV. presuming this is related to regular cable TV watching.

- You might want to check the TV's menu settings for Sound, and make sure that the TV's speakers are selected, as opposed to external speakers, which is for using a stereo system with the TV.

- Check to make sure that if you are connected to HDMI1 {ARC} input,and ensure that ARC {Audio Return Channel} is turned on or enabled, in the input settings menu.

- Check the mute function as well as CC {Closed Caption} mode, to ensure both are off, or not in use.

- confirm that the volume indicator works on the TV's display.

These are just some ideas I have. We may be able to help you better with more information, such as model of the TV, and any other components involved such as sound bar and cable box

 


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