Best Buy and Future Shop are consolidating as Best Buy. This means the products, services, and features you have come to expect from Future Shop and FutureShop.ca will now be available at Best Buy and BestBuy.ca. We have plans to invest up to $200 million to build a leading multi-channel customer experience on the Best Buy brand.
Please visit the Best Buy Plug-in TV & Home Theatre forum to get your questions answered.
06-25-2008 11:57 PM
07-09-2008 03:55 PM
I've have my TV (Sharp Aquos LC37D43U) for a few months now and it's been working fantastic. Just today, though, there is a green vertical line down the middle of the screen. Is there any easy way to fix it or reset the TV. I'm guessing not, but I was hoping.... The TV and screen has been handled like gold so I have no idea why this has started. Is it best to talk to Sharp, or do I call Future Shop since I just got it in Feb? Thanks for any suggestions
07-10-2008 09:26 PM - edited 07-13-2008 08:33 AM
Message Edited by 3M_3TI8 on 07-13-2008 11:33 AM
02-02-2009 05:18 PM
Sorry to bump this but it's happening again. It happens on all inputs (HDMI, Component, Composite), so it definitely appears to be the TV. Last time it happened, I tapped the frame of the TV below the line and it went away. Now a few months later, it's back.
I talked to Sharp and they sent someone from the local authorized service centre. He's saying they have to replace the LCD panel itself (which is still covered under warranty).
I'm just wondering if I should be concerned about them putting in a lower quality LCD panel. Has anyone had any experience with something like this?
02-04-2009 06:38 PM - edited 02-04-2009 06:40 PM
I had this happen with my 40'' Samsung, a week after I bought it. My line was purple, then blue, and sometimes red. It's the panel. It needs to be replaced.
If you're worried about recieving an inferior panel replacement, you might consider returning the set where you purchased it for an exchange. However, with Samsung at least, they used a Samsung panel and it has been flawless since the replacement.
02-05-2009 11:52 PM
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