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LG PK550 Plasma Line-Bleed , Warrantabl e?
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03-09-2011 10:01 AM
I bought a PK550 in early December from Future Shop with the 4yr PSP for $269. I have a pretty severe line bleed problem thats mostly noticeable when gaming but increasingly noticeable when watching TV. I have attached a pic of "The Office" for reference. You can also see the lines protruding to the edges of the screen when watching some sports, caused by the score boxes or info boxes. My old generic Plasma never had this issue, and I have been told by some it is just one of those things you have to live with and others have said it is a defect and I should be getting a new panel. I knew what to expect when going plasma...mainly the Image Retention and glare, but this was not a problem I knew about or considered when making my purchase. To the untrained eye it may not be a big problem, but once you know it's there it is really bothersome. Thanks for any help in advance!
Re: LG PK550 Plasma Line-Bleed , Warrantabl e?
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03-09-2011 11:58 AM
Hello,
Your best bet would be to call the Product Service Plan line and schedule a technician to go to your house and see what can be done. If he can fix the issue great if not they just might exchange the tv for you.



