Tech Blog

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Ahh…  that time of year is fast approaching. The time when the season turns, the air gets crisp… and parents gleefully send their young back to the halls of learning. Of course, we all want to give our kids the tools they need to get ahead in their education, and in this day and age the computer is more important than ever. From researching facts to polishing class presentations, these devices have become integral to how we learn, from grade school through to graduate work. And HOW we work has become more of a focus than ever before.

Windows based PC’s have traditionally been the “productivity” leader, the workhorse of businessmen and analysts for years, while Apple computers have long dominated the artistic market. The lines have blurred, however, and we find that Mac computers are quickly becoming a strong choice for every aspect of computer use. Work, play, education and art, the Mac is gaining popularity at an astounding rate, and Mac adoption is at an all-time high!

A side-effect of this trend is also becoming apparent… there is a learning curve associated with transitioning to a new system. Visual differences, interface changes, even menu locations can cause some frustration and productivity can take a hit. Let’s be honest, we just figured out where the Start button is on that Windows 7 machine… so how do I use this OS X? Curses! Luckily, that’s where I’m extremely excited to introduce our ConnectPro Mac Support Service!

The first, and arguably one of the best components of this service is the Data Transfer which is offered. There’s nothing worse than having two years of pictures, documents or other important data sitting on that OLD computer, and trying to figure out how to get it on this wonderful new machine. Well, just leave it to our ConnectPro Experts! They’ll move all of that data into one convenient location on your Mac, making it easily accessible right from the get-go. And in case you’re worried about the slew of Microsoft Word and Excel documents you work with on a daily basis, your store’s Product Expert will be happy to show you Office for Mac, bringing the software you know and love to that new system.

So, you have your new iMac. It’s shiny. It’s pretty. That new Retina display simply OOZES with bright, color-accurate imagery. The question now… what do I DO with this thing?? And THAT question leads to the nitty gritty of the Mac Support service – the support part! At the core of this offering, ConnectPro Experts are available and happy to help you with any questions, problems or issues that you may have with your new Mac. Can’t find the Applications folder? No problem! Simply call the toll-free number to speak with someone. Not sure how to add something to the Dock? Drop into ANY of our store locations, and an Expert will be happy to take you through the process and make sure you have it down pat. And you don’t even need to make an appointment!  And my personal favourite option, which is to connect with an Expert at support.connectpro.ca who can walk you through that Skype installation from the comfort of your own office chair, using a simple chat interface that allows you to read over the instructions any number of times you need to get the issue solved!

At this point, I can feel the excitement! I can just SEE the possibilities unfolding in your mind… until the inevitable question arises, the one we all hate to ask. So what is this going to COST me??

And that’s the VERY best part. The ConnectPro Mac Support service is being offered absolutely FREE  for  one year with any iMac or Macbook purchase beginning Friday, June 29^th of 2012. That’s right… free, as in at no additional cost to you! We’re committed to making your experience as easy and relaxing as possible, and this service will help ensure that your new Macbook or iMac is as productive and fun as you want it to be. So come on down to the store, take a look at the great prices on Apple computers, enjoy the new line up of feature-packed units, and talk to an Expert about how ConnectPro Mac Support will help you!