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Question73660
Posts: 1
Registered: 11-15-2009
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I have a Red ring of death 360 iv had it the actually console for about 3 weeks is it returnable?

I have a Red ring of death 360 iv had it the actually console for about 3 weeks is it returnable?
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roparadi
Posts: 2,454
Registered: 11-28-2007
Job Title: Associate
Store: Head Office
Location: Burnaby, BC
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Re: I have a Red ring of death 360 iv had it the actually console for about 3 weeks is it returnable

It sure is!  You can either have it repaired, or probably the better choice for you, you can return it within 30 days of purchase and get a brand new one, or your money back, as long as it's not physically damaged of course.
Robert Paradis
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bspec
Posts: 17
Registered: 11-07-2009
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Re: I have a Red ring of death 360 iv had it the actually console for about 3 weeks is it returnable

Microsoft will repair/replace any Xbox's that have the RRoD up to three years after it's been purchased.  You just have to call Microsoft and have them diagnose your console.  They've changed their policy now and you will have to supply your own unmarked box to send your console in, however they will cover the costs of shipping both ways.  It took me a couple weeks for my console to return to me, which was nice.

 

Obviously returning it is a lot more convenient, but if this happens after the 30 days then you can still have your console fixed through Microsoft's warranty.