Trading Post

[nickharvey86]

I was in my local Futureshop today, and I wanted to put a pre-order on Final Fantasy 13, they told me that there is no way I can pre-order in store and the only pre-ordering I can do is online. They said you can only pre-order certain games in store, such as major releases, such as Pokemon and CoD. So can someone please clarify whether or not I can pre-order games in store so I can have the game on the day of release. Thanks. If the person in the store was wrong, is there someone from customer service who can help me out. Thanks.

[Jay28]

 I was told the same thing about God of War 3 in store, So im doubting any false information was given.

[Julez]

Hey nickharvey86, welcome to the Future Shop Community forums

Thank you for your post - We appreciate your feedback and value your opinions.

We have forwarded your concern to our Customer Service department and they will be contacting you directly via email in regards to your concerns.

Please note that the Forum is not intended for customer service issues.

For future reference, if you have any concerns about your in-store or online customer experience at Future Shop, please contact our customer service department via email at service@futureshop.com or by phone 1-800-663-2275 so that we may address your concerns.