Today we announced that Best Buy and Future Shop are consolidating as Best Buy. This means the products, services, and features you have come to expect from Future Shop and FutureShop.ca will now be available at Best Buy and BestBuy.ca. We have plans to invest up to $200 million to build a leading multi-channel customer experience on the Best Buy brand.
Please visit the Best Buy Plug-in Video Gaming forum to get your questions answered.
01-10-2012 02:19 PM
Agreed, the trade deal website hasn't been updated at all since mid-december. At the very least he put a picture despite no list. Not much of a pre-order when you can't do any trade in deal and its already tuesday...
01-11-2012 10:32 AM
I have a small complaint about the current Trade 2 towards a pre-order.
I went in today to pre-order The Darkness II with two games from the approved list.
They didn't know how to properly do the trade-in. After 20+ minutes I ended up putting a $10 deposit on the pre-order and they had me keep my two games along with the trade-in value printout and told me to come back with everything when the game releases.
One of the CSR's told me they weren't given the pre-order skus in their plays of the week and this is why they were having trouble trying to process my pre-order.
I really hope this whole pre-order/Trade 2 process gets sorted out before the next future promo.
01-11-2012 02:25 PM
Thanks for everyone's feedback!
01-13-2012 05:43 AM - edited 01-13-2012 07:05 AM
Ugh. Geez if you guys can't set up promotions and personnel properly just don't advertise these promotions...
I went in yesterday, last day of the deal.
The guys didn't know how to do a Trade2 on a Pre-Order. So i couldn't place my pre-order. Screwed out of the Trade 2 Pre-Order. Screwed out of the Steelbook most likely. Screwed out of the 10$ gaming coupon.
Now you say the trade 2 pre-order is extended to this week too. Will they be able to do it today or will they be clueless like yesterday?
You also say the 10$ gaming credit/coupon will be extended and on my receipt when i pick the game up. But if i do a Trade2 pre-order, will i still have a receipt when i pick the game up and are you sure the $10 gaming credit will be on it?
And now for the 3rd strike...the trade list got changed today and one of my 2 games isn't in the list anymore. It was in it yesterday though. And i'm again screwed here because of the lack of competance/preparations of FS employees.
I guess nothing can be done about this?
01-13-2012 06:24 AM