01-10-2012 02:19 PM
Agreed, the trade deal website hasn't been updated at all since mid-december. At the very least he put a picture despite no list. Not much of a pre-order when you can't do any trade in deal and its already tuesday...
01-11-2012 10:32 AM
I have a small complaint about the current Trade 2 towards a pre-order.
I went in today to pre-order The Darkness II with two games from the approved list.
They didn't know how to properly do the trade-in. After 20+ minutes I ended up putting a $10 deposit on the pre-order and they had me keep my two games along with the trade-in value printout and told me to come back with everything when the game releases.
One of the CSR's told me they weren't given the pre-order skus in their plays of the week and this is why they were having trouble trying to process my pre-order.
I really hope this whole pre-order/Trade 2 process gets sorted out before the next future promo.
01-11-2012 02:25 PM
Thanks for everyone's feedback!
01-13-2012 05:43 AM - edited 01-13-2012 07:05 AM
Ugh. Geez if you guys can't set up promotions and personnel properly just don't advertise these promotions...
I went in yesterday, last day of the deal.
The guys didn't know how to do a Trade2 on a Pre-Order. So i couldn't place my pre-order. Screwed out of the Trade 2 Pre-Order. Screwed out of the Steelbook most likely. Screwed out of the 10$ gaming coupon.
Now you say the trade 2 pre-order is extended to this week too. Will they be able to do it today or will they be clueless like yesterday?
You also say the 10$ gaming credit/coupon will be extended and on my receipt when i pick the game up. But if i do a Trade2 pre-order, will i still have a receipt when i pick the game up and are you sure the $10 gaming credit will be on it?
And now for the 3rd strike...the trade list got changed today and one of my 2 games isn't in the list anymore. It was in it yesterday though. And i'm again screwed here because of the lack of competance/preparations of FS employees.
I guess nothing can be done about this?
01-13-2012 06:24 AM