Reply
Pioneer
Posts: 3
Registered: ‎07-21-2016
0 Kudos

Re: Purolator is the new shipping service?

It was express service, suppose to arrive the next day. The item arrived in Langley BC on the 14th, shouldn'd take over a week to deliver to Vancouver.

Luminary
Posts: 37
Registered: ‎03-03-2013
0 Kudos

Re: Purolator is the new shipping service?

i have a question. i was not able to pick up my shipment from purolator in time so they shipped back to the warehouse. do i get a refund or what

Community Manager
Posts: 825
Registered: ‎06-25-2009
0 Kudos

Re: Purolator is the new shipping service?

Hi @JessicaChillcott,

 

Sorry to hear that! But yes, you'll be issued a refund within 48 hours. You can see all of the FAQs for Purolator shipping here.

 

Cheers,

BBYLaura
Community Manager
Plug-in | Join the conversation

Highlighted
Pioneer
Posts: 3
Registered: ‎07-21-2016
0 Kudos

Re: Purolator is the new shipping service?

[ Edited ]

Ordered something from **competitor**, shipped July 18 via UPS standard, arrived today. How long should I wait before I can ask Bestbuy for a refund or reship the item (by some other couriers)?