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Pioneer
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Registered: ‎11-23-2016
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Can I exchange a FitBit Charge HR for a FitBit Charge 2 if I only have eReceipt?

Hi,

 

A family member purchased a FitBit Charge HR for me as a gift and I'd like to upgrade it to the FitBit Charge 2.  The package is unopened, and was purchased about 2 weeks ago.  However, I do not have a gift receipt.  I only have the eReceipt.  Will the eReceipt satisfy the exchange requirements?

Legendary Hero of the Universe
Posts: 1,313
Registered: ‎03-28-2015
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Re: Can I exchange a FitBit Charge HR for a FitBit Charge 2 if I only have eReceipt?

You would not be able to exchange it, what you would do is just return it and then purchase the item that you want. Yes any type of receipt will be fine


Pioneer
Posts: 5
Registered: ‎11-23-2016
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Re: Can I exchange a FitBit Charge HR for a FitBit Charge 2 if I only have eReceipt?

Thanks for the info!