We welcome your feedback but do want to remind you that the Forum is not intended for discussion of customer service related issues.

Please note that the initial post has been directed to our Customer Service department and the user was contacted in order to address his/her concerns, as expressed in their post.  We have consequently locked this thread.

For future reference, if you have any concerns about your in-store or online customer experience at Future Shop, please contact our customer service department via email at service@futureshop.com or by phone 1-800-663-2275 so that we may address your concerns.