Visitor
chaplin
Posts: 5
Registered: 10-25-2008
Raid 0 - Comstar HDE1-1TB Probleme

I purchased hardly 1 year ago of Comstar CO-HDE1-1TB and he does not work any more.

 

I absolutely have to get back my data.

 

I tested 2 disks of 500 go with the tools of Digital Western and is seem to work well. So, it is the card controler that is in problem. How I make to get back my data which are in Raid 0 when the card controler is not good any more?

 

The card controler uses a chip of JMicron JM20316 for the Raid 0.

 

Please help me!!!

Exalted Expert
Tanarus
Posts: 5,093
Registered: 06-14-2007
Job Title: Associate
Store: Orangeville
Location: Orangeville, ON
If the data's the most important part, theoretically, you...

If the data's the most important part, theoretically, you could purchase another Comstar case, swap the new drives with your old ones, and get at all your old data with the new enclosure containing the working RAID controller.

 

While it would void the warranty on both the new and the old enclosures, it would be much better and cheaper than taking your hard drives to an expensive data recovery center.

Tanarus Asamiya
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario
Visitor
chaplin
Posts: 5
Registered: 10-25-2008
He is discontinued...  Does the new model with 2Tb use th...

He is discontinued...

 

Does the new model with 2Tb use the same card?
Visitor
chaplin
Posts: 5
Registered: 10-25-2008
I bought a card controller USB and RAID 0 and it does not...

 I bought a card controller USB and RAID 0 and it does not still work.

 

 How to get back my data or a partof the data? Give I a procedure to follow! I am discouraged

Visitor
chaplin
Posts: 5
Registered: 10-25-2008
bump
bump
Exalted Expert
Tanarus
Posts: 5,093
Registered: 06-14-2007
Job Title: Associate
Store: Orangeville
Location: Orangeville, ON
If another RAID 0'ed controller doesn't work, you might b...

If another RAID 0'ed controller doesn't work, you might be looking into specialized data recovery... This tends to be extremely espensive, though, and I'd only suggest it as an absolute last scenario.

 

If anyone else has any other suggestions, we'd love to hear them.

Tanarus Asamiya
Senior ConnectPro Computer Technician @ #615: Orangeville, Ontario
Exalted Expert / Community Ambassador
Krypto
Posts: 5,222
Registered: 03-22-2008
I can't really add much more than what you've already tri...

I can't really add much more than what you've already tried.  And I take it that because the drives are set up in Raid 0, you can't just try installing them in another enclosure from a different manufacturer?  Or have you already tried this?  My hope is that if your drive is a Comstar drive, they used a cheap controller, in which case the computer might've been responsible for the computing, and in which case, you might be able to recover the drive by connecting the drives using Raid 0 in a different enclosure.

 

At this point, this is my best suggestion.  Otherwise, you're looking at exactly what Tanarus suggested - specialized data recovery services.

 

In the future, I have two pieces of advice.  One, avoid Raid 0 setups.  If one drive dies, both are dead.  Use Raid 1 instead so that your data is backed up (yes, you cut your available space in half, but at least your covered in the event that one drive dies).  And two, avoid Comstar hard drives, just stay far far away from them, and feel free to tell all your friends to avoid them.


If you think a post deserves credit, give it a thumbs up by clicking on the White Star.

If your issue is resolved, don't forget to click the Solution button on the resolution!

 

Visitor
ice1977
Posts: 2
Registered: 11-01-2009
Re: I bought a card controller USB and RAID 0 and it does not...
drive is in JBOD mode, not raid 0
Visitor
telemov
Posts: 2
Registered: 02-26-2010
Re: I bought a card controller USB and RAID 0 and it does not...

This enclosure is, in fact, JBOD.  Even the tech at my local computer store was trying to tell me it was RAID 1.

 

I bought one of these things a couple of years ago.  When it died (power supply), I bought another one, and the power supply worked fine.  I was foolish enough to keep writing data to it.  Guess what?  It died again, and this time, it would seem that this enclosure can't be found anywhere.

 

I bought a new JBOD enclosure and it works like a charm.  I'm retrieving my data as I speak and will NEVER write anything to combined discs again.

Visitor
mkuemmerle
Posts: 2
Registered: 10-13-2010
Re: If the data's the most important part, theoretically, you...

I have the same problem, but futureshop does not sell these anymore.  I cannnot even find a picture of  one online.  I purchased mine on boxing day in 2006.  It doesn't even say comstar on it but I do remember the packaging did.  The external hard drive has a blue LED power button and the front of the case is a X embossment from corner to corner.