We purchased your WF229ANG Washer and DV229AEG Dryer over the boxing week sale and a great deal. Ath the time we were told that FS didnt have the stacking kit but it was available either from Samasung direct or in the new year from FS or it could be ordered.

We have been searching on line and called several stores and have been told that there is not a stacking kit available for these units.

Can you please answer this as its very disturbing that we would be told this and now we cannot use the appliances. They are still in the box and the FS return policy claims that they are now over the 30 days and theres nothing they can do for us. When l called the store l was told there was nothing they could do and l should call customer support.

Can someone please throw some light on this as this is totaly unacceptable and we will be moving into our new home later in the spring and dont want to be stuck with something that does not fit.

Thanks