Visitor
email2peter
Posts: 1
Registered: 10-17-2008
Re: Service plan
[ Edited ]

Just tonight is my last draw of the scam of service plans.  I would NOT get it because if the product price goes they will NOT replace it...  I had a fridge broke down about two weeks ago and finally had to call and being told to go the store to replace it.  And as you can see my note, they wouldn't replace it because the price is higher not, will issue a store credit.... 

 

I would be happy if they met me half way with the different but they didn't.  I was even wanting to purchase the service plans again... Since the hard line then this posting...

 

I think the guys name was Ryan who was the department head, no customer skills at all!  Where his staff Neil and Alicia was good !  When the price is one quarter the value of the item.  

 

It is a scam... I use to buys lots of things from Futureshop with extended service plans, I rarely go there anymore after my last incident with the service plans also with camera.  I was once a really loyal customer!

 

I believe in give chances but it is gone tooo far ...... Verse (competitor) they'll take it back anytime... Got to love that....