I made a purchase for the Gateway NV5909H for pickup at the Richmond Hill location and this morning, I found out that my order was cancelled. I'm very disattisfied with this as when I made the order, it said that the laptop was available for in-store pickup. Had I known this was going to be the case, I would've gotten it shipped instead. Even if the product isn't available, I wouldn't mind if it was backordered, then I pick it up once it's back in stock.