Visitor
Question78873
Posts: 1
Registered: 01-16-2010
can I pre-order video games from futureshop?
can I pre-order video games from futureshop?
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Expert (Trading Post)
Juice0904
Posts: 1,818
Registered: 10-21-2009
Re: can I pre-order video games from futureshop?
Hi and thanks for your post!

The answer to your question is yes you can! You are welcome to pre-order an upcoming title from the website, or by going into the store ad pre-ordering there. Keep in mind that if you pre-order online, the only option you will have is for shipping, in which case, the game will ship the day it is released and you'll get it a couple of days later. If you want to pre-order the game and have it the day it comes out, your best bet is to go into your closest Future Shop and pre-order it there.

Hope that helps!

JB
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Emerging Expert
ryanwong
Posts: 173
Registered: 06-14-2007
Re: can I pre-order video games from futureshop?

Question78873 wrote:
can I pre-order video games from futureshop?

 

You bet. Visit www.futureshop.ca/games. Right below the main banner that showcases the new releases, you'll see a Wii, PS3, Xbox 360 icon and a header that reads "Pre-order upcoming releases". Use the arrows to navigate to the platform you want.

 

If there's something that you're looking for that you don't see online...feel free to post a comment here or send me a private message and I will look into it and get it posted up for you.

- Ryan
Visitor
KyleR
Posts: 5
Registered: 03-09-2010
Re: can I pre-order video games from futureshop?

You can, but don't trust it. I pre ordered  many months in advance and on release date they told me they were out od stuck, even if they still advertised they have copies available the day before ... how is that for quality service...

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Expert (Trading Post)
Juice0904
Posts: 1,818
Registered: 10-21-2009
Re: can I pre-order video games from futureshop?
[ Edited ]

How many different threads will you complain about this in?  No one here can help you other than directing you to Customer Service.  Have you tried that route yet?

 

Personally, I've never pre-ordered anything online.  I prefer to go to a store and pick it up, rather than have it shipped.  Have you been charged for the item already? 

 

JB

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Emerging Expert
ryanwong
Posts: 173
Registered: 06-14-2007
Re: can I pre-order video games from futureshop?

KyleR wrote:

You can, but don't trust it. I pre ordered  many months in advance and on release date they told me they were out od stuck, even if they still advertised they have copies available the day before ... how is that for quality service...


 

Hi KyleR. Sorry to hear that you've had some bad luck with the preorder system. Just out of curiosity - how do you think we could make it better? If you'd like to give me some feedback (this goes to everyone out on the board, not just KyleR) I can bump this information over to our web team. We definitely want to make it better for our customers, and I always like to look at any kind of feedback as good news, as it shows that there's appetite to take advantage of the services we're offering.

 

Any feedback would be greatly appreciated.

 

Thanks guys

- Ryan