Exalted Expert
Expert (Software)
roparadi
Posts: 2,454
Registered: 11-28-2007
Job Title: Associate
Store: Head Office
Location: Burnaby, BC
Re: windows license refund

Thufir wrote:

 

 

The simple english response of "we can refund the OS" is, again, surprisingly straight forward :smileyhappy:

 

I only wonder about the impact upon the hardware warranty from future shop...

 

 

 

-Thufir


It's great that they're willing to accomodate you!  Futureshop does not warranty any products, the manufacturers do.  If you buy a Product Service Plan, it's the insurance company the plans are with that warranties them.  Now, as far as I know, having dealt with warranty many times, there may be issues if an issue could possibly be a software incompatibility with whichever operating system you put on it, as software is not covered by warranty.  The hardware side of things should be unaffected though, if it fails, it failed, the operating system wouldn't likely cause a hardware failure.

Robert Paradis
ConnectPro Online Support Expert