Future Shop
Weekly Flyer My Account My Account My Account
Reply
Contributor
oweneck
Posts: 14
Registered: 08-19-2010
0

iPad return dates?

I was wondering what the return dates and times are on the Apple iPads, I know computers are 14 days for returns and iPods are 30 days for returns, however I think iPad is more like an iPod so is it 30 days too or is still just 14 days?

Thank you in advance.

 

Recognized Expert
Evan_F
Posts: 774
Registered: 11-28-2007
Job Title: Associate
Store: Scarborough West
Location: Scarborough, ON
0

Re: iPad return dates?

Hi,

 

The iPad falls under the "wireless device" category listed on the return policy, so 14 days.

 

 


 

Bring your receipt, packing slip and new, unused item(s) to any Future Shop retail store for an exchange or full refund within:

  • 30 days of receiving your order for most product categories.
  • 14 days of receiving your order for Computers, Monitors, Printers, Laptop Computers, Camcorders, Digital Cameras, Cellular and Wireless devices, Portable DVD Players and Air Conditioners.

 


Take care!

 

---

Evan
Entertainment Associate
Future Shop 073 - Scarborough West

Questions about video games or personal audio products? Just ask!

Contributor
oweneck
Posts: 14
Registered: 08-19-2010
0

Re: iPad return dates?

Why aren't iPods under the same category then, not sure about the iPod touches but they seem to be almost the same thing?

 

Recognized Expert
Evan_F
Posts: 774
Registered: 11-28-2007
Job Title: Associate
Store: Scarborough West
Location: Scarborough, ON

Re: iPad return dates?

Hi,

 

With the 3G iPads offering wireless plans with cellphone companies on their networks, it has broken the barrier of what stopped an MP3 player like the iPods from being used as phones, computer replacements and so on. It's similar to how we market the iPhone as a cellphone instead of an Mp3 player like it's cousin the iPod Touch.

 

I hope this helped!

---

Evan
Entertainment Associate
Future Shop 073 - Scarborough West

Questions about video games or personal audio products? Just ask!

Contributor
oweneck
Posts: 14
Registered: 08-19-2010
0

Re: iPad return dates?

What about the non 3G models, I'm not trying to be awkward I'm just trying to find out and understand why and to also help with understanding returns dates and times for other things in the future?

 

Recognized Expert
Evan_F
Posts: 774
Registered: 11-28-2007
Job Title: Associate
Store: Scarborough West
Location: Scarborough, ON
0

Re: iPad return dates?

Hello again,

 

The WiFi models are lopped into the same category as the 3G models.

 

No worries, this forum is here to help answer questions on both products and policy! It's understandable that when new devices which use components from many existing electronics hits the scene, not many know what to categorize it as if not making a new category all together.

 

I hope this helped!

---

Evan
Entertainment Associate
Future Shop 073 - Scarborough West

Questions about video games or personal audio products? Just ask!

Contributor
oweneck
Posts: 14
Registered: 08-19-2010
0

Re: iPad return dates?

No, I understand, I just don't understand why its considered more of a phone, when its a lot closer to an iPod and iPod Touch, which have 30 days to return it.

Thanks for the help though.