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Visitor
Wazoos
Posts: 8
Registered: ‎03-21-2009
0

Broken Monster Beats Studio

Hi,

I bought Dre's Beats Studio headphones a week ago and unfortunately the headband cracked.
I was wondering if I was allowed to get a refund or an exchange (with the receipt) if I went back to FutureShop?

Thank You!

Contributor
AudioSam
Posts: 21
Registered: ‎07-05-2007
0

Re: Broken Monster Beats Studio

[ Edited ]

Absolutely! We even extended our return policy to Jan 2nd for the holidays. Though I would recommend doing it sooner rather than later since it does get quite busy during those weeks.

Sam
Mobile Audio Product Expert
Store 748, Edmonton
Visitor
ronnoc0430
Posts: 1
Registered: ‎09-09-2012
0

Re: Broken Monster Beats Studio

[ Edited ]

So I bought these beats off of (competitor) to get a good deal and the first day I used it they failed on me. So when I got the headphones, inside was a little warranty booklet. I want to know if that is the warranty or not that I have on my headphones? Lastly, I don't have the receipt with me, am I still allowed to return it to any electronic store without them needing the receipt still fixing them??? Please respond immediately if you have a solution to my problem

Trusted Expert / Community Ambassador
Drax86
Posts: 1,712
Registered: ‎08-03-2011
0

Re: Broken Monster Beats Studio

In order to get them fixed under warranty you need to either contact the manufacture or contact the store you bought them from

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